Shipping and Returns Policy
Shipping Information
At DEILSY.COM, we strive to ensure that your order is delivered promptly and efficiently. Here are the details regarding our shipping policies:
- Processing Time: Orders are typically processed within 2 business days. You will receive a confirmation email once your order has been shipped.
- Shipping Methods: We offer various shipping options, including Standard Shipping, Expedited Shipping, etc.. The available options will be presented at checkout.
- Shipping Rates: Shipping costs are calculated at checkout based on your location and the shipping method selected.
- Delivery Times: Estimated delivery times vary based on the shipping method chosen and your location. Generally, you can expect delivery within 2 to 4 business days for standard shipping.
- International Shipping: We currently offer international shipping to select countries. Please note that customs fees and import duties may apply, and these are the responsibility of the customer.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and exchange policy:
- Return Window: You may return items within 30 days of receiving your order for a full refund or exchange.
- Eligibility for Returns: To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
- Return Process: To initiate a return, please contact our customer service team at Customer Service Email Support@deilsy.com. We will provide you with a return authorization and instructions on how to send your item back.
- Refunds: Once we receive your returned item, we will process your refund within 1 business days. Refunds will be issued to the original payment method used at the time of purchase.
- Exchanges: If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Contact Us
If you have any questions or concerns regarding our shipping and returns policy, please do not hesitate to reach out to our customer service team at Customer Service Email Support@deilsy.com. We are here to help!